Returns & Exchanges
At Herring Shoes, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unworn footwear and accessories. If your shoes aren't a perfect fit, we provide easy options for both local and international exchanges or full refunds.
Condition Check
Ensure your shoes are in pristine, unworn condition and include all original packaging, including the shoe box and any complimentary accessories.
Complete the Form
Fill out the returns form included in your original shipment, clearly indicating whether you would like a size exchange or a refund to your original payment method.
Package and Label
Securely pack your items and use our online returns portal to generate a discounted shipping label or arrange for your own preferred courier service.
Inspection and Processing
Once your return arrives at our warehouse, our master cobblers will inspect the items, and we will process your exchange or refund within 5 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing